Facilities
Opening Hours
● Switch Coffee (Coffee Shop)
8:00-17:00
● Caveman (Restaurant)
Breakfast 8:00-9:30 L.O.
Lunch 11:30-13:00 L.O. / 14:00 Close
Dinner 18:30-19:30 L.O. / 22:00 Close
Wine Bar 18:00-23:00 Close(Food L.O. 22:00 / Drink L.O. 22:30)
※Subject to change, please refer to the caveman’s instagram for details.
● B (Beer Hall)
Weekdays 16:00-23:00(Food L.O. 22:00 / Drink L.O. 22:30)
Saturday 13:00-23:00(Food L.O. 22:00 / Drink L.O.22:30)
Sunday and before holidays 13:00-21:00(Food L.O. 20:00 / Drink L.O. 20:30)
● Ao (Cocktail Bar)
Mon. to Thu. 17:00-24:00 L.O.
Fri, Sat and before holidays 17:00-25:00L.O.
Parking
Please use the nearest parking lot.
https://www.shutoko-sv.jp/parking/car/?id=1427723567-062767&pca=3
Hotel
About your Stay/Booking
What are the cancellation and modification charges?
-We will charge 100% for cancellations and modifications fee 2 days prior to arrival date.
Rooms
Do you have any smoking room?
-All our rooms are Non-smoking.
Do you have Extra bed?
-Please be noted we do not have extra bed.
How many people can stay in one room?
-All rooms, except Studio + Studio Loft Floor, can welcome parents with one child, sharing the same bed. a maximum of 1 child sharing the bed, plus maximum 1 baby cot can be provided complimentary.
* No extra bed or roll-away bedding is available at the property.
Do you allow pets in the guest room?
-Except assistant dogs, pets are not allowed in the guest room.
Do you have free internet?
-Free Wireless internet is available at HOTEL K5.
Is it possible to request specific room or floors?
-Please contact our Reservation.
Can we extend our check out time?
-Please contact our Reservation.
Late check out or room extension will be charged as follows,
12:00-13:00: 30% of room price
13:00-17:00 :50% of room price
17:00 onwards -100% of the room price
Children
Do you have baby bed and children amenities?
-Please contact our Reservation.
Payment
Which credit cards can be used?
-JCB, Amex, Diners, Discover, Mastercard, Visa, Debit, UnionPay
※Please noted that cash is not accepted.
Other topics
How Can I get to access your hotel from Airport/Nearest Station?
-Please refer Access Page.
Do you have parking?
-We do not have parking, please contact our Guest Service for parking information near our hotel.
Can I send my luggage before arrival?
-Yes, Please contact out Guest Service.
Can I send parcels from hotel?
-Yes, Please contact out Guest Service.
Can I order room service?
-You can order room service between 18:00-22:30 for last order
Can I request laundry service?
-Yes, Please contact out Guest Service.
Can I hold an event?
-Please free to ask us from our contact page.