FAQ

Facilities

Opening Hours

CAVEMAN:

Breakfast 8:30-11:00(L.O. 10:00) Only Fridays, Saturdays and Sundays

Lunch 12:00-15:00(L.O. 13:30) Only Fridays, Saturdays and Sundays

Dinner 18:30 / 19:00 / 19:30 *Reservation required

Wine bar 18:00-23:00 (Food L.O. 21:30, Drink L.O. 22:30)

SWITCH COFFEE:

8:00-17:00

AO:

17:00-25:00 Monday - Friday

15:00-25:00 Saturdays and Holidays

15:00-23:00 Sundays, or the last day of a holiday.

B:

16:00-23:00 (Food L.O. 22:00 Drink L.O. 22:30) Monday - Friday

13:00-21:00 (Food L.O. 20:00 Drink L.O. 20:30) Saturdays, Sundays and Holidays

Parking

Hotel

About your Stay/Booking

What are the cancellation and modification charges?
We will charge 100% for cancellations and modifications fee 7 days prior to arrival date.

Rooms

Do you have any smoking room?
All our rooms are Non-smoking.
Do you have Extra bed?
Please be noted we do not have extra bed.
How many people can stay in one room?
All rooms are for 2 person and will only allow children 4 years old and below as third person.
Do you allow pets in the guest room?
Except assistant dogs, pets are not allowed in the guest room.
Do you have free internet?
Free Wireless internet is available at HOTEL K5.
Is it possible to request specific room or floors?
Please contact our Reservation.
Can we extend our check out time?
Please contact our Reservation.
Late check out or room extension will be charged as follows,
12:00 -13:00: 30% of room price
13:00 -17:00 :50% of room price
17:00 onwards -100% of the room price

Children

Do you have baby bed and children amenities?
Please contact our Reservation.

Payment

Which credit cards can be used?
JCB, Amex, Diners, Discover, Mastercard, Visa, Debit, Unionpay

Other topics

How Can I get to access your hotel from Airport/Nearest Station?
Please refer Access Page.
Do you have parking?
We do not have parking, please contact our Guest Service for parking information near our hotel.
Can I send my luggage before arrival?
Yes, Please contact out Guest Service.
Can I send parcels from hotel?
Yes, Please contact out Guest Service.
Can I order room service?
You can order room service between 18:00-22:30 for last order
Can I request laundry service?
Yes, Please contact out Guest Service.
Can I hold an event?
Please free to ask us from our contact page.