Facilities

Opening Hours

● HOTEL K5
All day

● B (Beer Hall)
Weekdays 16:00-23:00(Food L.O. 22:00 / Drink L.O. 22:30)
Saturday 　 13:00-23:00(Food L.O. 22:00 / Drink L.O.22:30)
Sunday and public holidays 13:00-21:00(Food L.O. 20:00 / Drink L.O. 20:30)

● Switch Coffee (Coffee Shop) *parmanently close from 2nd February 2025
8:00-17:00

● Caveman (Restaurant) *parmanently close from 2nd February 2025
Breakfast 8:00-9:30 L.O.
Lunch 11:30-13:00 L.O. / 14:00 Close
Dinner 18:30-19:30 L.O. / 22:00 Close
Wine Bar 18:00-23:00 Close(Food L.O. 22:00 / Drink L.O. 22:30)
※Subject to change, please refer to the caveman’s instagram for details.

● Ao (Cocktail Bar) *parmanently close from 2nd February 2025
Mon. to Thu. 17:00-24:00 L.O.
Fri, Sat and the day before public holidays 17:00-25:00L.O.

➤Cafe and Restaurant will be newly opened from the middle of March 2025. Please refer to the each website or SNS for the details.

Parking

Please use the nearest parking lot.
https://www.shutoko-sv.jp/parking/car/?id=1427723567-062767&pca=3

Hotel

About your Stay/Booking

What are the cancellation and modification charges?

-We will charge 100% for cancellations and modifications fee 2 days prior to arrival date.

Rooms

Do you have any smoking room?
-All our rooms are Non-smoking.

Do you have Extra bed?
-Please be noted we do not have extra bed.

How many people can stay in one room?
-All rooms, except Studio + Studio Loft Floor, can welcome parents with one child, sharing the same bed.　a maximum of 1 child sharing the bed, plus maximum 1 baby cot can be provided complimentary.
* No extra bed or roll-away bedding is available at the property.

Do you allow pets in the guest room?
-Except assistant dogs, pets are not allowed in the guest room.

Do you have free internet?
-Free Wireless internet is available at HOTEL K5.

Is it possible to request specific room or floors?
-Please contact our Reservation.

Can we extend our check out time?
-Please contact our Reservation.
Late check out or room extension will be charged as follows,
12:00-13:00: 30% of room price
13:00-17:00 :50% of room price
17:00 onwards -100% of the room price

Can I have a photo shoot?
-Yes, we can take your request.
Please note that a fee will be charged depending on the content.

Children

Do you have baby bed and children amenities?
-Please contact our Reservation.

Payment

Which credit cards can be used?
-JCB, Amex, Diners, Discover, Mastercard, Visa, Debit, UnionPay
※Please noted that cash is not accepted.

FAQ